DU’IT Dry Skin Range
● Are your DU’IT products made in Australia?
Yes, we’re pretty passionate about supporting the local economy and sustaining Australian jobs. All DU’IT products are 100% made and owned in Australia.
● Are your DU’IT products vegan?
DU’IT Skin Care upholds holistic principals but does not ascribe to a vegetarian or vegan philosophy. However our products do not contain animal or animal-derived ingredients. Our Glyceryl Stearate and Lactic Acid ingredients are derived from synthetic or plant extracts.
● Are your DU’IT products gluten free?
No, as some of our products contain the natural Vitamin E ingredient. However if you have specific questions or concerns regarding gluten and the ingredients contained in our formulas, we recommend you consult your physician. Please refer to each ingredient listing on each page.
● Are your products tested on animals?
At DU’IT we care about our impact on the environment and are equally committed to the fair and ethical treatment of animals. Our DU’IT products are not tested on animals.
● Are DU’IT dry skin products suitable for children under 12 years old?
Children’s skin is generally more sensitive than adults’. Because of this, we recommend you patch sample the product on their skin first before using. If any irritation occurs, stop usage immediately.
● Are your products safe?
Yes! We formulate every product with ingredients that have been carefully researched and proven safe for topical, external use. Every batch of every product is tested to ensure it is free from microbial contamination. Formulas are also stability tested to ensure they have an effective shelf life.
● Do DU’IT formulas contain preservatives such as parabens, petrolatum or phenoxyéthanol?
No. We only use carefully selected substances in our products to guarantee the safest ingredients. All of our product formulations are free from drying alcohol, parabens, petrolatum, phenoxyethanol, phthalates, mineral oils, lanolin and propylene glycol.
● Are DU’IT products safe to use during pregnancy?
All of our products are safe to use during pregnancy or whilst breast feeding. However we advise all pregnant / breast-feeding women to consult their doctor before the use of any product. The detailed ingredient list will help the doctor decide whether a product can be used or not. All our products are developed utilising natural and / or organic ingredients, with safety and efficacy being top priorities. Moreover, our products pass all necessary patch / safety & efficacy tests that demonstrate their safety during consumer use; still, it is recommended to consult your doctor before start using a product.
● Is your packaging environmentally friendly?
Yes, DU’IT strives to source products and packaging to be environmentally friendly, sustainable and recyclable. All of our are deemed fully recyclable.
● What is the shelf life of DU’IT products?
Our DU’IT products have a shelf life of 4 years if remained unopened and sealed.
● Where are your products manufactured?
All of our DU’IT products are proudly manufactured in Australia.
● The product I got says ‘Visible effects in 1 day’ on its packaging, which is different from the ones I previously got/the ones on your website. Is it a counterfeit?
Over the last 20 years DU’IT has heavily invested in our research & development. Based on these clinical studies, DU’IT has now updated packaging and marketing to reflect ‘Visible Effects within 1 Day’ on all DU’IT packaging. This means that our customers will see visible effects within 1 day of using our DU’IT products. Currently customers can find two different versions of DU’IT product packaging (1) with ‘Visible effects in 5 days’, and (2) with ‘Visible effects in 1 day’. Please note that both products are authentic and continue to use the same formulation. It is only the marketing claim that has been updated.
To ensure that you are always purchasing authentic DU’IT products we suggest that you purchase from official authorised platforms (DU’IT e-shop, Chemist Warehouse, Priceline, Woolworth). If unsure, please contact us via (email@example.com)
● What is the difference between Tough Hands and Tough Hands for Her?
DU’IT Tough Hands is our original best seller with anti-microbial properties, specially formulated for the most stubborn cases of chronically dry, rough, cracked, irritated and calloused hands. It works to seal cracks, replace lost oils, condition the skin and form a protective barrier to keep hands in top condition.
DU’IT Tough Hands for Her is scientifically formulated as a potent, hydrating hand moisturiser with anti-aging properties. Designed to guard against premature ageing, visibly brighten and condition skin, cuticles and nails and increase moisture levels with long-lasting hydration. Contains a powerful peptide blend that supports natural collagen and softens the appearance of fine lines and wrinkles, panthenol for firming and niacinamide for skin elasticity. Its non-greasy protective barrier shields skin from harsh environmental stresses and neglect while locking in skin moisture to keep skin highly hydrated.
● What is the difference between Foot & Heel Balm Plus and Roll-on Heel Balm?
First of all, Foot & Heel Balm Plus is infused with 25% Urea, making it a more intense formula compared with the Roll On Heel Balm that has 10% Urea. Therefore for customers who are looking for an intensive formulation we’d recommend Foot & Heel Balm Plus that targets stubborn cases of dry, rough, cracked feet. Roll On Heel Balm is more suited to everyday maintenance, as it has a light weight texture, and absorbs without the need to rub for the formulation into your feet.
Secondly, these two products are different in texture. Foot & Heel Balm Plus has is non-greasy, easily absorbed gel-cream consistency, whilst the Roll On Heel Balm has a light weight gel emulsion texture.
Both also come in different packaging. Foot & Heel Balm Plus is packed in this classic tube packaging, whilst the Roll On Heel Balm comes in a roll-on delivery system, which makes it convenient, easy to apply and mess free.
Both products are super hydrating, free from nasties and suitable for everyday use. You can choose the product based on your needs and skin conditions.
● What is the difference between Tough Hands and Tough Hands Fragrance Free?
Tough Hands and Tough Hands Fragrance Free both provide the same function in terms of repairing, hydrating, softening and protecting hands. However Tough Hands Fragrance Free, contains no fragrance or natural botanical oils, which makes it suitable for people who have sensitive skin or who are prone to irritants and allergens.
● What is the difference between DU’IT VE+ Face Cream and other Vitamin E creams?
DU’IT VE+ Face Cream is enriched with the highest concentration of natural vitamin E @120iu/g (12%) = 6 times that of the standard Vitamin E cream. It helps keep skin soft, radiant and supple, whilst maximising the skin’s ability to retain moisture around the clock.